Drivers Daily Log Program (DDL) - ddlsoftware.com - Trucker's Duty Status Log Software and more. Includes New USA 2005 & Canada 2007 Rules. to see a list of all supported rules go to Rules Supported

                       

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DDL Information

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    DDL NEWS
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  Buying DDL Information
  Frequently Asked Questions

Start here for quick answers to most questions about DDL

  Email Help
  Features
    Licensing Policy All users must read this.
  Licensing Requirements
    Request for ActivationCode
  Sample Reports (87 different reports)
    Version History
    Is DDL Legal

 

CONTACTING US BY EMAIL "READ THIS FIRST'

We can be contacted by E-Mail at  frbjorklund@driversdailylog.com, or  nick@ddlsoftware.com, or

Address: PO Box 157
Kulpmont, PA 17834-0157

bruce@driversdailylog.com

(Click here for a list of email servers that block, filter or delete Drivers Daily Log (DDL email)

 When e-mailing please send the following information to speed a response:

1. Locate the Version number on the Title Bar (Top) i.e. 3.4.4.1   You can also located the version number by clicking on the "ABOUT DDL ICON"    Note: If you're not running the latest version then check the download page and download, and install the update. Also check the version history to see if the problem has been corrected. (this will usually correct the problem).

2. If #1 failed then we will need a copy of your Driving folder (Not the DDL folder). Send it as an attachment in an email. In the body of the email, we will need the dates in question, and what it is doing, or not doing, correctly.  This will help speed the process. Do not just send one day. (We must have the entire Driving folder to check settings)

3. We will need a  valid E-Mail address to respond back to. If you don't hear from us within a few days check your email filters and junk mail settings in all programs. There is a safe list or you can add us to a "always accept email type list". Just add frbjorklund@driversdailylog.com  and bruce@driversdailylog.com to this. Always add 'DDL" and your CustomerID/DDL#  i.e.'12036' in the Subject line of the email to avoid being 'dumped' as email Spam.  We can not respond if we are blocked.

Registered users of DDL can contact us by email by clicking on one of the links below. frbjorklund@driversdailylog.com  or bruce@driversdailylog.com (this will open your email and fill in the subject for you). If you email by using a different way read the following:  Because of increasing 'Spam' email traffic, it is becoming very important to place 'DDL' and your CustomerID/DDL# 'i.e. 12036' in the subject of any email that you expect us to read regarding DDL.

Customer Support Web Site

What's New

DDL Customer Support Web Site Main Page
CSA * 2010 pdf file (Download) Aug 2010 Updated
CSA2010 PSP Drivers Report Card
Motor Carriers SMS Report Card
New 2010 USA Proposed Rules Information
Canada new  2007 Hours of Service Rules Information

Canada new DDVIR Schedule Information

Sample Reports
DDL On-Line Help System
DOT & FMCSA Information
Commercial DDL
DDL Logs Audit Features
Truck Companies that accept DDL Logs
Installing Ascertia Root Certificate
GPS add on Information
Intra-States Rules (Information)

Other Information

About the Author
Canada Notes
Days Out Information
List of Email Servers that will block DDL email.
DDL in Hand Held Devices
DDL Data Files and Data Records Specifications
FAQ:
Future DDL Features
Introduction
Links to other Web Sites for Truckers
Looking for a Laptop for DDL
National Traffic and Road Closure Information 
Road Conditions Information
Six Days on the Road
Users Wish List
Truck Load

DDL is a trademark of DDL Software. All other products mentioned are registered trademarks or trademarks of their respective companies.
Questions or problems regarding this web site should be directed to  "Fritz" at  frbjorklund@driversdailylog.com
or "Bruce" at bruce@driversdailylog.com

Use of the Drivers Daily Log Software and this Web site constitutes acceptance of our License Policy, License Requirements, and Privacy Policy.

Copyright 1998-2011 Drivers Daily Log - Fritz Roland Bjorklund & Bruce A. Luebke.  All rights reserved.
Last modified: Wednesday April 13, 2011.