E-Mail:

frbjorklund@driversdailylog.com, or,  nick@ddlsoftware.com

Bruce  -- 

bruce@driversdailylog.com or,  bruce@ddlsoftware.com

Phone:  575.317.9292

Activations and Re-Activations will need the "Request for Activation Code Form" submitted, no activation code will be issued by phone. For questions on Activations see the FAQ section.

Dennis -- Email Please!  tdsinc@brookings.net

We can be contacted by E-Mail at  frbjorklund@driversdailylog.com, or bruce@driversdailylog.com.  When e-mailing please send the following information to speed a respond:

(Click here for a list of email servers that block, filter or delete Drivers Daily Log (DDL email)

1. Locate the Version number on the Title Bar (Top). You can also located the version number by clicking on the "ABOUT DDL ICON"  Note: If you're not running the latest version then  check the download page and download, and install the update. Also check the version history to see if the problem has been corrected. (this will usually correct the problem).

2. If #1 failed then we will need a copy of your log folder. Attach it as an attachment to an email. In the body of the email, We will need the date's in question, and what it is doing, or not doing correctly.  This will help speed the process.

3. We will need a  valid E-Mail address to respond back to. If you don't hear from us with in a few days check your email filters and junk mail settings in all programs there is a safe list or add us to a "always accept email type list" or "Contact list" just add frbjorklund@driversdailylog.com  and bruce@driversdailylog.com to this. Always add 'DDL" and your DDLID/CustomerID number ie..'12036' in the Subject line of the email to avoid being 'dumped' as email Spam.  We can not respond if we are blocked.

4.Make sure you can continue to receive timely, relevant e-mails from Drivers Daily Log Software...Click HERE to learn how to prevent mailbox filters from deleting our email to you. If you do not receive an email from us within 48 hours you are being filtered, as we answer all emails we receive.

Registered users of DDL can contact us by email click on one of the links below. frbjorklund@driversdailylog.com  or bruce@driversdailylog.com (this will open your email and fill in the subject for you). If you email by using a different way read the following:  Because of increasing 'Spam' email traffic, it is becoming very important to place 'DDL' and your CustomerID/DDL#/DDL number example '12036' in the subject of any email that you expect us to read regarding DDL.

You should receive an email from one of us within 12 to 48 hours, if not check your email filters/settings, to ensure you're not blocking, or trashing, or sending our email to a junk file. If you still receive no reply, then call Bruce at 575.317.9292

Web Sites:

Drivers Daily Log Support Web Site

Drivers Daily Log Message Board (You must join first, You must provide your real full name.)

DDL iTruck Audit Software